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Delivery and Returns
How much is delivery?
  Delivery charges are automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Delivery options and their prices.
What is your return policy?
 
If you are returning an item because of an error on our part or due to a defect, we will refund the delivery charge incurred in returning the item(s) to us. Please request a Returns Form on 01787 479071 or info@maverickscricket.com. The Returns Form must accompany the returned item(s).  On receipt of the defective item(s), we will ask if you wish to receive a replacement or a full refund. Any orders received in error or defective items received must be returned within seven working days following the date of delivery, otherwise no refund will be made.

By law, you have the right to withdraw from your purchase within seven working days from your delivery date unless the goods are specifically made to your requirements. See Your Statutory Rights (link here) for list of ‘made to order’ products.  

To cancel your purchase under the ‘7-day cooling-off period’ which covers the period from when you received your order, please request a Returns Form. The Returns Form must accompany your cancelled item(s).  Any cancelled items received must be returned within seven working days following the date of delivery, otherwise no refund will be made

Please package the relevant item(s) securely and we recommend using a signed for service as proof of postage. The return address is found on your Returns Form. Goods must be returned as unused and unopened. If item(s) are not returned to us within the seven day limit, have been opened or used in anyway or been damaged in return transit, we will be unable to offer any refund.
When will my order be delivered?
 

On receipt of your order, you will receive an order confirmation by e-mail and an approximate delivery date. As some items are made to order, please allow up to 21 days for delivery, although we endeavour to deliver within 7 days where possible, especially for items held in stock.

Orders are posted using Royal Mail. Some items are despatched first-class mail, recorded delivery or Airsure. Please check postage details at time of ordering as they will vary.